Effective Date: February 21, 2026
Website: https://www.247itsupport.com

1. Introduction

247 IT Support (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy and Cookies Policy explains how we collect, use, disclose, and safeguard information when you visit our website or request information about our services.

By using this website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you:

• Submit a quote request

• Contact us through a form

• Send us an email

• Call or communicate with us

We may collect:

• Name

• Company name

• Email address

• Phone number

• Business details related to your IT support needs

We collect only information necessary to respond to your inquiry or provide services.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Referring website

• Pages visited

• Date and time of visit

This information is used for analytics, security, and website performance improvement.

3. How We Use Your Information

We may use collected information to:

• Respond to inquiries and quote requests

• Provide 24/7 IT support service information

• Improve website functionality

• Analyze usage trends

• Maintain security and prevent fraud

• Comply with legal obligations

We do not sell or rent personal information.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Remember preferences

• Enable essential website functionality

You may disable cookies in your browser settings; however, certain features of the website may not function properly.

We may use third-party analytics services such as Google Analytics to understand how visitors use our website. These services may collect information according to their own privacy policies.

5. Third-Party Services

We may use trusted third-party service providers to support website operations, such as:

• Website hosting providers

• Email service providers

• CRM or support platforms

• Analytics tools

These providers have access to information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security measures.

6. Data Retention

We retain personal information only as long as necessary to:

• Respond to inquiries

• Provide services

• Maintain records for administrative, legal, or security purposes

If you request deletion of your data, we will comply unless retention is required by law.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your personal information

• Withdraw consent to data processing

To exercise any of these rights, please contact us at:
info@247itsupport.com

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Children’s Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

247 IT Support
info@247itsupport.com
1-800-247-5714